HR Support Level 3

Programme Overview

The Level 3 HR Support apprenticeship prepares HR professionals to handle day-to-day queries and provide HR advice, working on a range of HR processes from transactional to relatively complex — from recruitment through to retirement. Apprentices will use HR systems to keep records, provide relevant HR information to the business, and work with management on HR changes. They will typically take ownership for providing advice to managers on a wide range of HR issues using company policy and current law. This role is ideal for HR administrators, HR assistants, or HR managers in smaller organisations such as schools or MATs who handle the full range of HR responsibilities.

What Your Staff Will Learn

• Handle day-to-day HR queries and provide compliant HR advice to managers and employees
• Work across HR processes from recruitment and onboarding through to retirement and exit
• Use HR information systems (HRIS) to keep accurate and compliant employee records
• Prepare reports and management information from HR data with appropriate interpretation
• Understand HR legislation including employment law, GDPR and equality legislation
• Support the implementation of HR changes, projects and policy updates across the organisation
• Handle sensitive HR situations professionally and confidentially including disciplinary and grievance
• Build trust and sound working relationships with managers and employees across the organisation

Entry Requirements

• 1
  Currently working in or moving into an HR support, HR administrator or people management role
• 2
  English and maths at Level 2 required prior to End Point Assessment
• 3
  Be employed for a minimum of 16 hours per week in England
• 4
  Have the right to work in the UK
• 5
  No prior qualifications required — employers set individual criteria

Benefits for Your School